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ProblemSolution
There are no FFIs in the basket to Download
  1. You must click on Minimum Recommended Products on the left. None of the FFIs are listed as a MRP.
  2. Consider downloading the FFIs through Bulk Downloads or the API.
I asked for a certain TIC ID, but it showed me products for a different part of the sky.You must include the catalog name when you do a cone search, i.e. "TIC 100100827". Otherwise your number may match another catalog, like the K2 EPIC Catalog. 
I find no data when I do a cone search at the center of the Camera's Field of View.The 4 CCDs per camera do not have continuous coverage.  If you add a fairly large radius to your cone search, you will then overlap all four CCDs.  For example, try Camera 4 by typing the following into the Portal's search box, 90.0042, -66.5647 r=2 d

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