Resources to obtain help if you need it |
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The HelpDesk can be reached in the following ways:
You should receive an acknowledgement of your question or report within one business day. Resolution may take from minutes to days, depending upon the complexity of the question.
Direct problem reports and questions to the Archive HelpDesk about any of the following:
astroquery.mast
libraryTechnical or scientific questions on topics not directly related to MAST, such as those listed below, should instead be directed to help@stsci.edu.
Your question will be routed to the appropriate domain expert.