This page archives content from Webb Office Hours, held every 2nd and 4th Thursday of the month at 11am Eastern Time via WebEx (see details below). See the table below for a record of the Q&A's from each session 
The JWST User Community is invited to call into Office Hours to ask questions and directly interact with a team of STScI JWST experts. We welcome questions about the JWST Pipeline, calibration, science instrument performance, proposal planning, executed observations, or any other questions about your data. We also welcome comments and feedback to help us improve our systems and better serve the needs of the astronomical community.

After calling into the WebEx session participants are encouraged to enter their questions into the chat box. To help us better serve you, please come prepared with your question written out, ready to submit in the chat box and have any images you need ready to share. The questions will be addressed on a first come, first served basis. These events will not be recorded, but questions and answers arising from the sessions will be captured anonymously on the Webb Office Hours page for future reference.  

When attending Webb Office Hours and communicating with STScI staff you are considered a visitor to STScI. We are dedicated to fostering a civil and inclusive community characterized by mutual respect for the contributions of all individuals. As such, you are expected to behave according to the applicable sections of the Association of Universities for Research in Astronomy (AURA) Policies Section B.XXV “Standards of Workplace Conduct.”

If you cannot attend Webb Office Hours, we encourage users to visit the JWST Help Desk to access expert help about any aspect of the JWST project.

WebEx Information: 
Meeting link:
Meeting number: 2819 347 1785
Password: JWSTOfficeHours
Join by phone: +1-415-527-5035 United States Toll
Access code: 2819 347 1785


DateQ&A Archive 


WOH 2024_02_08


WOH 2024_02_22


WOH 2024_03_14


WOH 2024_03_28


WOH 2024_04_11


WOH 2024_04_25


WOH 2024_05_09


WOH 2024_05_23


WOH 2024_06_13


WOH 2024_06_27

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